What to send immediately
- Property postcode
- A wide view of the affected area
- A close-up of the entry point if safe
- When the water started and whether it changes with rainfall
- Any pump, drainage or waterproofing system already present
Home / Urgent Water Ingress
Active leaks and below-ground waterUrgent water ingress across London.
If water is actively entering a basement or other below-ground area, call the office or send photographs and video by WhatsApp. Response times depend on availability and site conditions.
Call first020 8970 7471
Send evidencePhotos and video by WhatsApp
London coveragePostcode required
Honest response timesNo unsupported 24/7 promise
Safety comes first
- Do not enter an area with electrical or structural danger
- For immediate danger involving electricity, gas, fire or collapse, contact the appropriate emergency service or utility first
- Do not conceal the entry point before photographs are taken if it is safe to document
What happens next
- Initial information is reviewed
- The most useful inspection route is discussed
- The structure, water path and intended use are considered
- Repair options and limitations are explained before work is agreed
Assessment & quotation
Request an assessment.
Send the postcode, property type, photographs and a brief description. We will help identify the most useful next step.
Free quotations are available for clearly defined remedial works. A Professional Damp Survey & Written Report is £220 + VAT and includes findings, photographic evidence and written recommendations.
Call
020 8970 7471
WhatsApp
07950 225214
Email
[email protected]